15 replies to this topic

[JerrySizzler]

Chewtongirl, on 25 January 2011 - 12:09 PM, said:

I can not log in it says you have successfully logged out.  I email support and they said my account is ok.  Does anyone have any suggestions?  I have not been very active for a long time.  If I request my password it is emailed to me.  I am puzzled.

Thank you,
Chewtongirl

Since it sounds like your account is still active it may just be some weird issue with your browser.  

Have you tried it in another browser?  Otherwise try clearing all of your cookies.

[TreasureTech]

Make sure you're not blocking the cookie.

[DeadSurvivor]

I am able to log-in to the forums but cannot log-in to the main Treasure Trooper page (unless it has a different password, which I don't remember, it's been awhile).

[empressmom]

DeadSurvivor, on 06 June 2018 - 09:24 AM, said:

I am able to log-in to the forums but cannot log-in to the main Treasure Trooper page (unless it has a different password, which I don't remember, it's been awhile).

Your forum login and main site login could definitely have different passwords, depending on what you chose for each. You can retrieve a temporary password for the main site here. If you continue to have difficulty, please send an email to support@treasuretrooper.com.

(For everybody else, email support is available only to those who can't submit tickets via the SUPPORT tab at the top of the main TreasureTrooper site page. If you have an active account that you are able to access and you send an email, you will simply be directed to submit a ticket instead, as that is the most efficient way for you to obtain assistance. Thank you. )

[aka00011]

this is odd, I get a " We do not recognize the computer you are logging in from. Please check your email for more details" but I can get my free spin through facebook and login to my forum account. The crazy part is I haven't used my login email in years I can't remember the password. I don't want to lose my progress as I have earned like 1400$ and I can't figure out how to fix it. Anyone else have this happen? If so is there a fix or did I just lose out on my favorite gpt site?

[empressmom]

aka00011, on 15 August 2018 - 04:42 AM, said:

this is odd, I get a " We do not recognize the computer you are logging in from. Please check your email for more details" but I can get my free spin through facebook and login to my forum account. The crazy part is I haven't used my login email in years I can't remember the password. I don't want to lose my progress as I have earned like 1400$ and I can't figure out how to fix it. Anyone else have this happen? If so is there a fix or did I just lose out on my favorite gpt site?

Please send an email to support@treasuretrooper.com so that we can reply privately, please.

(For everybody else--if you can access your TreasureTrooper account, the proper route to obtain support is via the ticket system, accessible under the SUPPORT tab at the top of your TreasureTrooper page. Thanks! )