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Is the account balance error fixed yet?


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#101 nikkums

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Posted 23 July 2010 - 07:30 PM

View PostNathanielZhe, on 23 July 2010 - 07:19 PM, said:

Cus I think I'm missing 3 dollars.

I should have around 14 dollars and I have 11.

Have you won $1 on slots at all in this month of July? Like say, $1, 3 times by any chance?

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#102 carny

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Posted 23 July 2010 - 07:50 PM

only 3 things i see wrong with my account now are

1). i had 14.5 platinum coins and i now have 4.5  (think this may be because i may have lost the plats that i recevied for making VIP? pretty sure i haven't won any plats from the slots this month.)

2). i had 15 pearls and i now have 21 (maybe i got back pearls i used for the vault?)

3). i lost a couple dollars but that's probably from winning dollars on the slot machine.  no big deal there.  noticed i went up about 20 gold coins so that makes sense

only thing i'm concerned about are the plats.  scales are ok, pearls and the couple dollars that i lost are no big deal  :D

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#103 chill1994

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Posted 23 July 2010 - 08:01 PM

I'm down $3.00 and at least 2 platinum coins.
all won on the slots this month


I'm up 10 gold coins but I'm usually a looser so if I get my choice I'd rather have my previous winnings :P

(edit)  just read the other post about lost info, ugg.  Well just I'll just have to keep spinning.  Maybe the slot gods will feel pitty on me and give me the calculator B) Time for some surveys

Edited by chill1994, 23 July 2010 - 08:08 PM.


#104 Treasure

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Posted 23 July 2010 - 08:02 PM

View Postcarny, on 23 July 2010 - 07:50 PM, said:

only 3 things i see wrong with my account now are

1). i had 14.5 platinum coins and i now have 4.5  (think this may be because i may have lost the plats that i recevied for making VIP? pretty sure i haven't won any plats from the slots this month.)

2). i had 15 pearls and i now have 21 (maybe i got back pearls i used for the vault?)

3). i lost a couple dollars but that's probably from winning dollars on the slot machine.  no big deal there.  noticed i went up about 20 gold coins so that makes sense

only thing i'm concerned about are the plats.  scales are ok, pearls and the couple dollars that i lost are no big deal  :D

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Thank you for your helpful post.  #1 is being worked on and will be rectified soon.  #2 if you purchased vault keys, your pearls were refunded.  You may purchase them again if you like!  #3, yes that is probably the correct issue.  

Good detective work!

#105 NathanielZhe

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Posted 23 July 2010 - 08:06 PM

View Postnikkums, on 23 July 2010 - 07:30 PM, said:

View PostNathanielZhe, on 23 July 2010 - 07:19 PM, said:

Cus I think I'm missing 3 dollars.

I should have around 14 dollars and I have 11.

Have you won $1 on slots at all in this month of July? Like say, $1, 3 times by any chance?

http://forum.treasur..._0

uhh, I think so. The slots always gets me tons of dollars.

I also had 1 plat coin that I lost. But I usually just convert plat into pearls so it doesn't really matter :D

Edited by NathanielZhe, 23 July 2010 - 08:08 PM.

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#106 nikkums

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Posted 23 July 2010 - 08:09 PM

View PostNathanielZhe, on 23 July 2010 - 08:06 PM, said:

View Postnikkums, on 23 July 2010 - 07:30 PM, said:

View PostNathanielZhe, on 23 July 2010 - 07:19 PM, said:

Cus I think I'm missing 3 dollars.

I should have around 14 dollars and I have 11.

Have you won $1 on slots at all in this month of July? Like say, $1, 3 times by any chance?

http://forum.treasur..._0

I think so. The slots always gets me tons of dollars.

If so, then that would be why you're $3 short. Read the first post in the thread I linked. Slot winnings in July have been reversed, but you've had your gold coins returned back so that you can play again.

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#107 carny

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Posted 23 July 2010 - 08:09 PM

thanks treasure  :D

you're way too generous when things go wrong around here.  don't know how you do it and still stay in business lol
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#108 lefty13

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Posted 23 July 2010 - 08:13 PM

View PostTreasure, on 23 July 2010 - 07:28 PM, said:

View PostCaptainamerica124, on 23 July 2010 - 07:25 PM, said:

I went from $14 to -$144 so I don't think $3 is a big deal

Hey bud, just so you know... that error was fixed over an hour ago!
Hi. Earlier today I had $45 but right now my balance says $41.75

I'm not sure why because I have never touched the slots or do any offers.
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#109 Treasure

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Posted 23 July 2010 - 08:38 PM

Account specific questions should be reported to support@treasuretrooper.com for investigation.  Thanks for your patience!




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