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No DS2 surveys?

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#51 Southerner79


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Posted 08 July 2016 - 08:19 AM

I am getting this message now. I did a survey and put the correct info in thinking all is fixed and I am getting this now. I have emailed them twice and nothing

Uh oh...

We have found a problem with either verifying your identity, or are having an issue with some of the answers you gave to questions we have previously asked. Unfortunately, we cannot allow you to take surveys at this time. If you feel like you have received this message in error, please reach out to member care

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#52 empressmom



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Posted 08 July 2016 - 09:41 AM

As always, for account-specific issues, please submit a ticket via the SUPPORT tab at the top of your TreasureTrooper page, or, as in this case, if you believe you've been blocked, post (in the format specified in the initial message) in the "I've been banned..." thread, please.

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