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Two issues- newsletter and fb


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#1 julesm07

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Posted 25 April 2016 - 10:59 AM

I have two problems- neither of which I can seem to solve. First, I have not received a newsletter since February- is there a setting somewhere that I'm missing to turn in on/off?

Second problem is that I cannot connect on facebook app- it says that my account doesn't exist or something to that effect (I tried it again now to get the exact message, and it won't even let me try and log in). The other thing regarding facebook- I have a popup every time I log in to "like" on facebook- I have done this already but it doesn't register. I have tried doing it multiple times.

Any help would be appreciated!

Thanks!

#2 empressmom

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Posted 25 April 2016 - 01:23 PM

Jules, the newsletter goes to the email address listed on your account, and it's sent automatically at the first and near the middle of the month. Is the address on your account correct? Have you checked your spam folder or added admin@treasuretrooper.com to your address book?

I'm checking on the Facebook issues and will get back to you...

#3 Treasure

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Posted 25 April 2016 - 02:21 PM

Hi Jules, can you please open a formal ticket through your account for the facebook issue.  Thank you!




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