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Theatre 2


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#1 Kim

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Posted 06 July 2017 - 03:06 PM

Hi All
Hoping Nikkums reads this,
Theatre 2....yesterday I watched 7 videos including the commercial ads...was not credited my one arrowhead well after an hour
Today let it go to 8 watched including the commercial ads...not credited....
what am I doing incorrectly?
The videos play like 10-12 get the ads in between watches come up over the 6 required but never credited my 1 arrowhead....
I do not walk away from computer, geez I don;t cook but at this point could be a perfect chef LOL
Do not want to bother support with this reoccuring question...any suggestions?
Thanks and hope all are having a good summer.
Thanks for listening !!!
Have a Great Day and Weekend !!!!
Kim

#2 nikkums

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Posted 06 July 2017 - 04:13 PM

If your watch count displays 6 of 6 (or even higher then that), then I'm not sure why you wouldn't be getting the 1 arrowhead credit. I know those videos are rather tedious, but have you tried reaching the watch count of 6 of 6 on more then one browser? I'm curious if maybe there is something browser specific that prevents you from getting credit. If you successfully watch 6 of 6 in different browsers and still don't get credit, then I'm not sure what could be preventing you from receiving credit.

In my own personal experience though, if I successfully complete something and it doesn't credit in one browser, say FireFox for example, then I would retry it in another browser, like Chrome, and see if I can get it to credit there. Aside from FireFox, Chrome, and Internet Explorer there are other browsers you can download too like Opera and Safari.

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#3 Kim

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Posted 09 July 2017 - 01:46 PM

Hi nikkums
So glad you saw my post
Thanks !
Today I watched 20 how to videos using the only browser I use Chrome, actually got credited for 2 arrowheads but seeing that 6 you should receive 1 arrowhead and I watched 20....3 x 6 = 18...I know ya know that....but still only credited for watching 12 videos. HMMMMMMMM, will keep trying and thanks for responding it is much appreciated !!
Have a Great Day
Kim

#4 Kim

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Posted 09 July 2017 - 02:08 PM

WOO HOO just checked and WAS paid 3 arrowheads for my video watch YAHOO so now I have more reason to do it and excited !!!!

#5 empressmom

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Posted 09 July 2017 - 02:11 PM

Hahaha! I was just posting this:

Our records show that you got three, Kim. Here's the notation from your account record:
2017-07-09 14:50:03   (1 Arrowheads)   Video Wall 2
017-07-09 14:20:02 (1 Arrowheads) Video Wall 2
2017-07-09 14:10:02 (1 Arrowheads) Video Wall 2

#6 nikkums

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Posted 09 July 2017 - 05:44 PM

I am thrilled that this feature is finally working out for you! I applaud you for being so persistent with it and never giving up on it! :)

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#7 HASEEN99

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Posted 25 July 2017 - 07:09 AM

HELLO HOW ARE YOU




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