Jump to content


Study storm


  • Please log in to reply
4 replies to this topic

#1 pharmdoc35

pharmdoc35

    Beginner

  • VIP Club Member
  • 21 posts

Posted 11 August 2017 - 07:28 AM

Hi,

    Is there a known issue with study storm #1 ? I completed three separate ones yesterday and none of them credited. Received the proper survey completion screen on each of them. While i did study storm # 2 and the one i completed there credited properly within a half hour or so.


Thanks

#2 nikkums

nikkums

    TreasureTrooper!

  • Moderators
  • PipPipPipPipPipPip
  • 9,329 posts

Posted 11 August 2017 - 11:12 AM

I do believe there is an issue going on with Storm #1. I successfully completed one last night and did not receive credit either. I asked others if they were experiencing the same issues, but none of the members I asked had been able to successfully complete one, to see if the problem happened for them too. Since I have confirmation that another member is experiencing the same problem that I am, I will pass this along immediately so it can be investigated. Thanks for bringing this to our attention!

Posted Image   Posted Image   Posted Image


#3 pharmdoc35

pharmdoc35

    Beginner

  • VIP Club Member
  • 21 posts

Posted 11 August 2017 - 08:35 PM

Thanks for getting back to me! I'll be watching for the update about this issue. thanks again!

#4 nikkums

nikkums

    TreasureTrooper!

  • Moderators
  • PipPipPipPipPipPip
  • 9,329 posts

Posted 12 August 2017 - 08:46 AM

This issue has been fixed and all previously completed storm leads have been credited! B)

Posted Image   Posted Image   Posted Image


#5 pharmdoc35

pharmdoc35

    Beginner

  • VIP Club Member
  • 21 posts

Posted 12 August 2017 - 03:23 PM

Awesome! thanks for your help!




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users