Study Storm #1 - Not properly crediting
Posted 07 October 2019 - 08:40 AM
Is anyone else having crediting issues with Study Storm #1 in the past few days? And do you know if it is related to your Quality Score not going up like it should?
Posted 07 October 2019 - 03:13 PM
Posted 07 October 2019 - 05:11 PM
To add on, I have one more thought.
When it happened to me, it was because there was a survey "stuck" in my list that I had already taken and, therefore, did not give me credit again, as I had already received credit for it. I would recommend clearing cookies, cache, etc, often to try and avoid this occurring as much as possible.
Edited by Zach360, 07 October 2019 - 08:32 PM.
Posted 08 October 2019 - 06:36 AM
I do always clear cookies before taking a survey. I use CCleaner to do that.
UPDATE: Looks like DS 6 is working again, so I can start doing that one again.
Edited by MikeSol, 08 October 2019 - 07:09 AM.
Posted 08 October 2019 - 10:03 AM
Posted 08 October 2019 - 01:40 PM
That's good to hear. I hope it continues for you!
Edited by Zach360, 08 October 2019 - 01:41 PM.
Posted 09 October 2019 - 09:38 AM
I took two more today (no time for more) and they both improved my Quality Score by one each and they both credited.
Posted 12 October 2019 - 08:17 AM
Again today, I finished a survey at 8:45 AM EST. I got back to the typical Your Surveys congrats screen. The one that says Survey completed! Thank you!..
The only problem is, my Quality Score did not go up by a point, and not surprisingly, over an hour later, it did not credit. I doubt anyone is getting credit if they are taking SS #1 in the same time frame as me. This has been going on for a week or two now. I had no issues with Study Storm until recently.
Posted 13 October 2019 - 09:07 AM
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